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Refund Policy

If you cancel the reservation

  • more than a week. preceding your check-in date > you will get a 75% refund.
  • less than a week but 48 hours preceding your check-in date > you will get a 50% refund.
  • less than 48 hours preceding or no show > you will get no refund.

All credit card refunds will be processed in a timely manner .the refunds process is dependent on your billing cycle with the credit card company. Once the refund instructions leave our office it can take anywhere from 15-45 working days for the proceeds to arrive in your account.


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"This hotel was great I went to goa for 3 weeks and only planned to stay at the Alcove for a week, ended up staying there for the rest of my holiday Food is fantastic."
Harry. United Kingdom